Privacy Policy for New Mexico Support Network
Effective Date: 11 November 2024
At New Mexico Support Network, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information. By accessing or using our website and services, you agree to the terms of this policy.
1. Information We Collect
We collect information to provide better services to you. This information includes:
a. Personal Information You Provide
- Name, email address, phone number, and mailing address when you fill out forms or contact us.
- Information related to service inquiries or program applications.
b. Automatically Collected Information
- Cookies and Tracking Technologies: Information about your device, browser type, and pages visited.
- Log Data: IP address, access times, and referring URLs.
- Analytics Tools: Data collected via tools like Google Tags, Meta Pixels, and Pinterest Pixels to analyze website usage and improve our services.
2. How We Use Your Information
We use the information collected to:
- Provide, personalize, and improve our services.
- Respond to inquiries or requests.
- Send updates, newsletters, and promotional materials (with your consent).
- Monitor and analyze usage trends to improve user experience.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
a. Service Providers
We may share your information with trusted third-party providers who assist us in delivering our services, such as payment processors, hosting providers, or analytics platforms (e.g., Google, Meta, Pinterest).
b. Legal Requirements
We may disclose your information if required to comply with legal obligations or to protect the rights, safety, or property of New Mexico Support Network, its users, or others.
c. Consent
We may share information with your consent or at your direction.
4. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- Secure encryption of sensitive data.
- Regular security audits and updates.
- Restricted access to personal information to authorized personnel only.
5. Your Privacy Rights
a. Access and Updates
You have the right to access and update the personal information we hold about you.
b. Opt-Out Options
- Marketing Communications: You can opt out of receiving promotional emails by following the “unsubscribe” link in our emails.
- Cookies and Pixels: You can manage cookie settings in your browser and adjust your privacy preferences for tools like Google, Meta, and Pinterest.
c. Data Deletion
You can request that we delete your personal data, subject to legal and contractual obligations.
6. Compliance with U.S. Data Privacy Laws
We adhere to data privacy practices required under U.S. laws, including:
- California Consumer Privacy Act (CCPA): California residents have the right to know what personal information we collect, request access to it, and ask for it to be deleted.
- Children’s Online Privacy Protection Act (COPPA): We do not knowingly collect data from children under 13 years of age without verifiable parental consent.
- General Data Privacy Protections: We comply with other state and federal regulations that govern personal data collection and protection.
For specific rights under applicable laws, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.
8. Cookies, Pixels, and Tracking Technologies
We use cookies, Google Tags, Meta Pixels, and Pinterest Pixels to analyze visitor behavior, track conversions, and serve personalized content. These tools collect data such as your interactions with our website and enable us to improve user experience and marketing efforts.
You can manage your cookie settings in your browser or opt out of certain data collection through the privacy settings of Google, Meta, and Pinterest.
9. Changes to This Privacy Policy
We may update this policy from time to time. The “Effective Date” at the top of this page indicates when the policy was last revised. Significant changes will be communicated via email or website notice.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. Your trust is important to us, and we are committed to safeguarding your privacy.
